Shipping


Elite Vitamin Zone chooses Australia Post for deliveries and is Trackable via Australia Post's website
 
A FLAT RATE OF $8.00 APPLIES TO MOST STANDARD (std) DELIVERIES and some products from time to time will be FREIGHT FREE
 
STANDARD POST FREE SHIPPING FOR ORDERS OVER $180 Australia wide

EXPRESS POST SHIPPING $12.00... MAX WEIGHT 5KG
EXPRESS POST FREE SHIPPING FOR ORDERS OVER $250 Australia wide.. LIMITED TO MAX. 5KG

PLEASE NOTE WITH EXPRESS PARCELS, NOT ALL AREAS ARE COVERED IN THE EXPRESS POST NETWORK

TO CHECK IF YOU ARE THEN PLEASE CLICK ON THE FOLLOWING LINK AND TYPE IN OUR POSTCODE from: 2541 To: your postcode to Check Estimated Delivery Dates.. 

https://auspost.com.au/parcels-mail/delivery-times.html?ilink=tools-closed-deliv-times

Delivery Address
A Signature is required for deliveries.

It is recommended to provide a work address for delivery if no one is likely to be home during business hours. If you are not at the specified delivery address to receive the parcel the delivery person should leave a Pick Up Notice in your letter box notifying you to pick your parcel up at the local Post Shop .

Alternatively you may authorise us to leave your goods at a particular place without a signature, by typing in a special request in the comments box in the shipping area of the checkout. E.G. If no one is home please leave at the front door. If using this option you are accepting liability for your order.

Return To Sender

All Parcels returned to sender (Elite Vitamin Zone) due to incorrect Address supplied by the customer, Acceptance Refusal, or unclaimed from post office will incur a $10.00 return fee. Customers who wish to have their parcel re-sent to them, will need to pay a re-postage fee (on top of the return fee).

Failure of Delivery
Elite Vitamin Zone is not responsible for failure of delivery of Australia Post after dispatch. If your order has not been delivered and after we have implemented Track & Trace audit with Australia Post, we will resend you order. Allow one to five days for delivery.

Customers in NSW, QLD, VIC, TAS, WA, SA
Freight costs may very depending on weight and volume. If your order exceeds the maximum weight for the $8.00 freight, we will contact you via the email address supplied prior to your order being dispatched. Please ensure that your email address is valid for contacting you.

Customers in Darwin and WA
ALLOW APPROX. 5 WORKING DAYS FOR STANDARD DELIVERY WITH AUSTRALIA POST.
EXPRESS POST 2 to 3 days if covered in the Express Post Network